User support
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Terms of Service and Disclaimers

FAQ  (Frequently Asked Questions)

My organization's page in incomplete!
You can apply for an account to let you complete the information yourself, or you can email the information or corrections to us.

I want to add a new page for my organization.
First we ask that you view our Site Map to see if your organization is already included in our database. If not please get your ID and information: here

I am having difficulties entering information into the NanaimoNet Website.
Send us a report by email including the url of the page or frame title where you are having a problem. (Copy and past the line beginning http:// from your web browser into the body of the e-mail.)

I sent you a correction a week ago and my organization page has not changed!
Oops, you caught us at a busy time. As a small volunteer group, it does take us time to keep up with the work. Meantime, send us a reminder email. Of course, we can train you to keep up your group's information yourself if you wish!

The calendar is missing some important events!
We rely on folks like you to keep us informed of community events. Thanks for letting us know of events by email or by updating our calendar yourself!

How do I become a NanaimoNet volunteer "reporter" for my organization - or for several organizations?
Hold your breath and click here!

You haven't got an answer to my question!
Email support - and we'll find you the answer.
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NanaimoNet user support services are generally limited to email responses. We're glad to hear from you, however as a volunteer organization with a large job jar, it might take a bit of time to respond. Please be patient. Check our FAQ and other site information.

To report errors in NanaimoNet information or Website difficulties, also contact user support.

Email: support@nanaimo-online.net

Telephone message : (250) 753-3720